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September 20, 2002
InternetNews.com
The Great Credit Card Bazaar
By Beth Cox
From a user called
The Khameleon looking for credit card data on a site
called shadowcrew.com:
"Here's what I need. Decent
Novs in any state, just decent. Not perfect but OK.
eBay or any other auction account that can be sold from,
and that has some decent feedback. The more FB the better.
"Here's what I have a
surplus of: full CC info including Cvv2 and billing
adr to your drop or wherever, as well as phone number.
Complete with full online account access etc. All accounts
have around 10k bals. They include FULL info sets that
include MMN soc dob, all adrs in the last 10 yrs, all
jobs in the last 10 yrs, dl# and much more. Basically
what the credit report says on steroids."
Bigger, bolder and more brazen than
ever -- that appears to be the current state of the
Internet's black market for stolen credit card numbers.
Spread out from one country code to
another, this international bazaar for fraudsters
is a place where you can find everybody from script
kiddies to career criminals and terrorist supporters.
And you can buy everything from stolen
credit card accounts (in bulk or one-by-one) to Social
Security numbers or birth certificates, passports,
diplomas, even hacked auction site accounts. They'll
even change the billing address of credit card accounts
for you, so you can purchase stuff online and have
it shipped to a safe location.
But with much of the activity originating
from the former Soviet Union and Southeast Asia, law
enforcement agencies face a tough time cracking down
on the fraud perpetrators. Still, undercover cybercops
are trying.
"We have a couple of undercover
operations working," said Don Masters, head of
a Secret Service high-tech crime unit in Los Angeles.
"We jump into these cases. We look at those that
are a threat to the nation's banking and financing
infrastructure."
The state of the
black market
The sale of illegally obtained credit card account
numbers -- and the related data that makes them appear
to be genuine -- remains a thorn in the side of overworked
law enforcement agencies everywhere as well as smaller
online merchants who may not have state-of-the-art
security.
And the "carders" -- as they
call themselves -- actually operate members-only Web
sites with names like carderplanet.com,
shadowcrew.com
(which offers ID supplies from various vendors as
well as links to anonymous Web hosting and domain
registration offerings) and CounterfeitLibrary.com.
WARNING: Clicking on the above links will lead
you to the illicit underworld of the Internet. In
no way does internetnews.com condone these activities.
CounterfeitLibrary.com, which bills
itself as "the expert's guide to anonymity,"
offers, among other things, various forums where more
or less open discussions are held regarding the sale
of stolen credit card numbers. Ditto for shadowcrew.com.
"We live this every day,"
said Jeff King, director of product management for
risk management products at CyberSource
(NASDAQ:CYBS), the electronic payments and risk management
company. "We have people on staff constantly
monitoring this kind of activity. It definitely keeps
you busy."
And what keeps all the authorities and
law-abiding folks especially busy is the shifting
overseas locations of the perpetrators. King told
internetnews.com that the former Soviet Union "clearly
is a hot spot. Fraudsters tend to move around. It's
a moving target. There are sophisticated users there,
and in Singapore and Indonesia, too. Very sophisticated
users. Basically those are the kind of guys we worry
about. Not script kiddies."
It didn't take too much drilling down
at the CounterfeitLibrary site to discover offers
of card numbers for sale. No longer limiting their
deal-making process to e-mail and furtive IRC conversations,
these carders operate a bulletin board for all to
see.
Membership was advertised as "only
$4 for 1 month," which lets users read articles
with headlines such as:
- Social Security Death Index (SSDI)
- SSN numbers of dead people
- Types of Fake IDs - Counterfeit,
Altered and Forged ID Cards
- Social Security Number Report - Look
up the SSN Database
- ID Hopping for Fun and Profit Part
1 - Requested article on Identity theft
- Identity Hopping Part 2 - Requested
article on Identity theft the second part
- Anatomy of a Security ID Card - The
tricks used by the professionals to prevent counterfeiting
- How to build a fake College ID -
a how-to-make article
- Magnetic Strips for ID cards - all
you need to make magnetic stripes is just black
electrical tape, scissors, and an iron
In the forums, someone with the screen
name of Script, who may or may not be one of the people
behind the site, appeared to be offering Visa and
MasterCard account numbers with a "guaranteed"
$4,000 balance, for $140. Card numbers with spendable
amounts of $5,000 to $7,000 were going for $200 and
payment could be made by Western Union or any of several
other Internet payment services.
Billing addresses and phone numbers
on some offerings were said to be changeable "to
meet your needs."
English did not appear to be the first
language of the purported seller. "I am accept
E-gold, wire transfer, Western union.." Accordng
to some accounts, Script is a Ukrainian teenager,
maybe 18 or 19, living in Odessa.
One newbie inquiring about a fake ID
in the forums was told that "Novelty is the word
we use here -- not fake."
The Secret Service's Masters explained
a lot of the fraudsters are located in various parts
of the former Soviet Union, where of course the U.S.
law enforcement agency has no jurisdiction. But authorities
aren't helpless.
"We have agents that liaison with
local police departments in other countries. Some
of these countries have neither the equipment nor
the training to handle these kinds of cases,"
Masters said.
He added that hundreds of kids are involved,
but there are also serious career criminals out there,
as well as terrorist supporters.
How is the stolen data obtained? In
a variety of ways, the experts say, including the
time-honored tradition of dumpster diving. Then there's
the restaurant waiter who sells your credit card number
after swiping it through a handheld terminal. That's
called card skimming, and a waiter or waitress can
get $10 to $25 per number.
There is also, of course, the old standby
frontal assault, an attack by hackers on shopping
card data bases at merchant sites. King at CyberSource
said the targets are usually smaller, less sophisticated
e-commerce sites.
"In the old days, people robbed
stagecoaches and knocked off armored trucks. Now they're
knocking off servers," Richard Power, editorial
director of the Computer Security Institute, an association
of computer security professionals, told the New York
Times recently.
And on occasion, fraudsters have been
known to put up a completely phony Web site and entice
people to leave their card numbers and other personal
information. King said that at one time there was
a spoof site called www.ru.fbi.com where people were
enticed to enter personal information in order to
get their FBI file. And yes, some people did.
King said there are a number of ways
to use stolen credit card numbers quickly, launching
an intense attack over a short period of time. The
majority of fraudsters use the numbers to acquire
merchandise and have it shipped to controlled addresses,
he said, adding that in some cases they will pay people
in a particular neighborhood to receive merchandise
and then drop it off somewhere, then move on to another
neighborhood.
Hijacked eBay accounts also can be found
listed for sale on the carder sites. Once a fraudster
has control of an account, especially one with lots
of positive feedback, he or she can list various items
for sale, collect the payments and, of course, abscond
with the money. And there's little the legitimate
account owner can do about it.
eBay spokesman Kevin Pursglove said
that "from what we've seen so far, there have
been a relatively small number of users having their
accounts taken over."
He added that eBay has imposed a number
of measures to counteract account theft, including
a new page that offers advice and instructions for
password selection. He said account hijacking efforts
became more pronounced early this year, and eBay began
to beef up its countermeasures.
It's hard to say just how much is lost
to fraud worldwide, but MasterCard contends that such
activity is down.
"The overall fraud levels MasterCard
witnessed in 2001 remain at historically low levels
compared with the peak in levels in the early 1990s,"
said Vincent Deluca, vice president for security and
risk at MasterCard International.
He said MasterCard "routinely interfaces
with law enforcement agencies and government organizations
throughout the world" to deal with criminals
and help facilitate investigations and prosecution
of hackers and fraudsters.
MasterCard "doesn't comment on
specific incidents of fraud," a spokeswoman said.
However, in a backgrounder document on the subject,
MasterCard says that:
"The payments industry faces increased
security challenges as payment card counterfeiters
and other criminals employ more sophisticated techniques
and technologies to defraud financial institutions
and their customers." The document goes on to
discuss some of the various security measures MasterCard
has initiated, including its
Universal Cardholder Authentication Field (UCAF) program
and its
Secure Payment Application (SPA) technology.
"I'm sure there are laws being
broken, but they are really difficult to enforce,"
said King at CyberSource. "These are multinational
or kids, and the FBI and Secret Service are pretty
busy right now. The real priority is terrorism."
An FBI spokesman told internetnews.com
that the agency is indeed aware of the problem.
The FBI is a partner with the National
White Collar Crime Center in the operation of
the Internet
Fraud Complaint Center (IFCC), which began operation
in May of 2000.
For law enforcement and regulatory agencies,
IFCC offers a central repository for complaints related
to Internet fraud. It works to quantify fraud patterns
and provides statistical data of current fraud trends.
The IFCC
annual report on fraud for last year says that
Internet auction fraud was by far the most reported
offense, making up 42.8 percent of referred complaints.
The FBI, of course, won't comment on
ongoing investigations.
The Federal Trade Commission enters
Internet, telemarketing, identity theft and other
fraud-related complaints into Consumer Sentinel, a
secure, online database available to hundreds of civil
and criminal law enforcement agencies in the United
States and abroad.
The U.S. government's central
Web site for information about identity theft
is maintained by the FTC.
And even though most of the financial
risk is assumed by the merchants and chargebacks are
a cost of doing business these days, it's clear that
consumers remain concerned, as witness the rush of
people to the Cardcops anti-fraud site last June when
they offered to check credit card numbers to see if
they had been compromised.
The Secret Service, meanwhile, is setting
up electronic crime task forces in Miami, Boston,
New York, Chicago and in Texas. Masters said the LA
office has about 14 agents working, and "the
FBI and LAPD are coming over to be a part of it."
"There's no doubt about a highly
sophisticated underground market," said King
at CyberSource. "They are constantly collecting
and selling credt card information via many different
sites."
Indeed. Just last week the Associated
Press reported that Spitfire
Ventures, a startup whose novelty items include
a talking toilet paper holder, received 140,000 credit
card submissions in 90 minutes in a scam aimed at
harvesting authorization codes, thus verifying the
validity of those account numbers and opening the
door for more widespread theft.
All the affected account numbers have
been deactivated and investigations have been opened
by federal authorities, ccording to John Rante, president
of Online Data Corp., a Chicago-based credit card
processor that authorized the bogus transactions.
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